Terms of service

Terms of Service

Last Updated: July 30, 2026

Welcome to Alevia US ("Company," "we," "our," or "us"). These Terms of Service govern your access to and use of https://alevia-us.shop (the "Site"), including all purchases, subscriptions, products, content, and services offered through our website.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Services.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction and legally capable of entering into binding agreements.

2. Products & Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Modify product descriptions or pricing at any time.
  • Limit quantities purchased.
  • Discontinue products without notice.
  • Refuse or cancel any order at our discretion.

Product images are for illustrative purposes and actual colors or packaging may vary.

3. Pricing & Payments

Prices displayed on the website may change without prior notice.

All payments are securely processed through authorized payment providers.

By placing an order, you represent that:

  • The payment information is accurate.
  • You are authorized to use the selected payment method.
  • Sufficient funds are available.

Orders may be canceled if payment authorization fails or fraud is suspected.

4. Shipping

Orders are generally processed within 1–2 business days.

Estimated delivery times are:

  • United States: 3–5 business days
  • International: 10–14 business days

Shipping estimates are not guaranteed and may be affected by carrier delays, customs inspections, weather conditions, holidays, or other events beyond our control.

Additional information can be found in our Shipping Policy.

5. Returns & Refunds

Eligible purchases are covered by our 90-Day Money-Back Guarantee, subject to the conditions described in our Refund Policy.

Refund requests must:

  • Be submitted within 90 days of delivery.
  • Comply with our verification procedures.
  • Meet all eligibility requirements.

Shipping fees are generally non-refundable unless required by applicable law.

6. Subscription Services

If you enroll in a subscription:

  • Your subscription automatically renews.
  • Billing occurs according to the selected delivery schedule (28, 56, or 84 days).
  • You may cancel, pause, skip, or modify your subscription at any time.

Cancellation requests must be received at least 24 hours before the next billing date to prevent renewal.

7. Intellectual Property

All website content, including:

  • Logos
  • Images
  • Videos
  • Product descriptions
  • Graphics
  • Text
  • Website design
  • Trademarks

is owned by or licensed to Alevia US and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.

8. Acceptable Use

You agree not to:

  • Violate any law or regulation.
  • Upload malicious software.
  • Attempt unauthorized access.
  • Interfere with website security.
  • Collect customer information without authorization.
  • Commit fraud or abuse our Services.
  • Infringe intellectual property rights.

Violation of these Terms may result in suspension or termination of access.

9. Medical Disclaimer

Information provided on this website is for informational purposes only.

Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult your healthcare provider before using any dietary supplement.

10. Disclaimer of Warranties

Our Services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, we disclaim all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Continuous availability

We do not guarantee uninterrupted or error-free operation.

11. Limitation of Liability

To the maximum extent permitted by law, Alevia US shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Lost revenue
  • Business interruption
  • Data loss

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

12. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how personal information is collected, used, stored, and protected.

13. Third-Party Services

Our website may integrate with third-party providers, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Marketing platforms

We are not responsible for the policies or practices of third-party services.

14. Governing Law

These Terms shall be governed by the applicable laws governing our business operations, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the Site constitutes acceptance of the revised Terms.

16. Contact

If you have any questions regarding these Terms of Service, please contact us:

Website: https://alevia-us.shop

Email: contact@alevia-us.shop